The UAE customer service and telecommunications sector continues to offer exciting career opportunities for professionals with strong communication and problem-solving skills. Companies are actively recruiting talented individuals to deliver exceptional customer experiences, promote products, and build long-term client relationships. Customer Service Representative Jobs Dubai.
If you are passionate about customer care and sales, this full-time Customer Service Representative position in Dubai offers an excellent opportunity to grow your career in a fast-paced corporate environment.
Company Overview
A leading telecommunications sales and customer service organization in Dubai is currently hiring Customer Service Representatives to support customer engagement and promote telecom products and services. The company focuses on delivering excellent customer experiences while helping businesses and individual customers find the right communication solutions.
Employees benefit from professional training, career development opportunities, and exposure to one of the UAE’s competitive telecommunications industries.
Available Vacancy
- Customer Service Representative
Job Details
| Details | Information |
|---|---|
| Position | Customer Service Representative |
| Job ID | 37087 |
| Location | Dubai, UAE |
| Employment Type | Full-Time |
| Work Mode | Onsite |
| Experience | 1–2 Years |
| Education | Graduate / Diploma |
Job Responsibilities
The selected candidate will be responsible for:
- Promoting and selling Etisalat business plans and services.
- Assisting businesses, institutions, government entities, and Emirati customers.
- Explaining product features, pricing, and service benefits.
- Handling customer enquiries professionally.
- Resolving customer complaints promptly and effectively.
- Identifying upselling and cross-selling opportunities.
- Building strong customer relationships.
- Maintaining accurate customer records and transaction details.
- Following company service procedures and communication standards.
- Reporting customer feedback and recurring issues to management.
- Ensuring high levels of customer satisfaction.
Salary Information
The company has not officially announced the salary package.
Estimated monthly salary range:
- AED 3,500 – AED 6,000 (plus incentives, depending on performance and experience)
Actual salary will depend on qualifications, experience, and company policy.
Qualification Requirements
Applicants should possess:
- Graduate or Diploma qualification (mandatory).
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Basic computer proficiency.
- Ability to multitask and work under pressure.
- Positive, professional, and customer-focused attitude.
Experience Requirements
Candidates should have:
- Minimum 1 year of experience in one or more of the following:
- Customer Service
- Customer Care
- Call Center Operations
- Customer Support
- Front Desk Services
- Candidates should be below 30 years of age.
- Sales experience will be an added advantage.
Employee Benefits
Selected candidates may receive:
- Competitive salary package
- Performance incentives
- Professional training
- Career development opportunities
- Supportive working environment
- Exposure to the UAE telecommunications industry
- Annual leave and medical insurance as per company policy
- End-of-service benefits in accordance with UAE Labour Law
Why Join This Opportunity?
This role provides an excellent platform for professionals looking to build a successful career in customer service and sales. Employees gain practical experience in customer relationship management, business communication, and telecommunications while working in a dynamic and professional environment.
Key advantages include:
- Full-time permanent employment
- Customer service and sales experience
- Career advancement opportunities
- Professional development
- Dynamic workplace culture
How to Apply
Interested candidates can submit their application through the official online recruitment portal.
Before applying, ensure your CV highlights your customer service experience, communication skills, sales achievements, and educational qualifications.
Official Source Link
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